Sports

IRONMAN 70.3 Rio de Janeiro

Identity validated before the race, kit pickup without a manual-check line.

Client
IRONMAN 70.3 Rio de Janeiro
Segment
Sports
Location
Rio de Janeiro
Status
In operation

In a race with about 1,600 athletes and kit pickup squeezed into a few hours, the bottleneck was not the water or the asphalt: it was the line to prove who is who. Identity began to be resolved before the start.

~1,600athletes with validated identity
−1 minper athlete at kit pickup
4journey steps visible to the team
01 · The challenge

A manual-check line is lost time and fraud risk.

In an endurance race with kit pickup squeezed into a few hours, manual document checks are what slows the line the most — and also where identity fraud (a borrowed bib, a transferred registration) is easiest to slip through unnoticed.

Manual document checks are what slows the line the most.
02 · How TickGo operated

Identity resolved before the race begins.

  1. 01

    Identity resolved before the race

    Athletes complete onboarding and biometrics on their phone before arriving at the event — document read and validated, biometrics enrolled, health declaration signed, all outside the line.

  2. 02

    Kit pickup by facial recognition

    At the accreditation tent, the athlete is identified by their face — no searching for a name on a list or checking a document by hand for every handover.

  3. 03

    A journey visible to the whole operation

    The team sees, athlete by athlete, what is already done (biometrics, signed waiver, kit pickup, bike check-in, etc.), with the operation’s performance data in a single dashboard.

03 · Results

What changed in practice.

~1,600
athletes validated

Identity confirmed before the race, not in the start-line queue.

−1 minute
per athlete at kit pickup

Facial recognition replacing manual document checks, athlete by athlete.

Less fraud
of identity at the start line

Bibs and registrations are now tied to a biometrically confirmed identity, not just a name on a list.

What is your next event?

Tell us how your operation works today and we will show you where to gain efficiency, from accreditation to post-event.